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Reliable C-C4H63-2411 Dumps Book, Reliable C-C4H63-2411 Dumps

A SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform (C-C4H63-2411) practice questions is a helpful, proven strategy to crack the SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform (C-C4H63-2411) exam successfully. It helps candidates to know their weaknesses and overall performance. ValidExam software has hundreds of SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform (C-C4H63-2411) exam dumps that are useful to practice in real-time.

SAP C-C4H63-2411 Exam Syllabus Topics:

Topic
Details

Topic 1

Data Activation: This module of the exam, focuses on the activation of customer data for various business purposes. SAP Customer Data Solutions Consultants should understand how to leverage unified customer profiles for marketing, sales, and service activities.

Topic 2

APIs: This section focuses on the use of APIs in the context of SAP Customer Data Solutions. It assesses the consultant's understanding of how to integrate and leverage APIs for data exchange and system interoperability.

Topic 3

Data Privacy: This section focuses on data privacy considerations in customer data management. SAP Customer Data Solutions Consultants should be well-versed in data protection regulations and privacy-enhancing technologies. The exam may evaluate the ability to implement privacy-compliant data handling processes and ensure adherence to relevant laws and standards.

Topic 4

Identity Resolution: Identity resolution is a crucial aspect of customer data management, and this section evaluates the consultant's proficiency in this area. It covers techniques and tools used to identify and link customer data across different sources and touchpoints.

Topic 5

Implementing B2B: In this final section, the main focus is on implementing SAP Customer Data Solutions in business-to-business (B2B) contexts. SAP Customer Data Solutions Consultants should understand the unique challenges and requirements of B2B customer data management.

Topic 6

Insights: The Insights section of the exam evaluates the consultant's ability to extract meaningful insights from customer data. It covers analytics capabilities within the SAP Customer Data Platform and how to use them effectively. Candidates should be able to create and interpret various types of reports and dashboards.

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SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q79-Q84):

NEW QUESTION # 79
Which of the following triggers are supported in CX flows? Note: There are 3 correct answers to this question.

A. Audience activated
B. Event occurrence
C. Segment membership
D. Customer or group update
E. Action occurrence

Answer: B,C,D

Explanation:
Within the SAP Customer Data Platform, CX flows are designed to be triggered by specific events that signify a change or an action related to a customer or group. The supported triggers for CX flows include:
Event occurrence: This trigger is activated when a specific event is ingested into the platform, indicating an action or change has occurred.
Customer or group update: This trigger responds to any updates made to customer or group attributes within the platform.
Segment membership: This trigger is based on the inclusion or exclusion of a customer or group within a particular segment, reflecting their changing status or behavior.
These triggers enable the SAP Customer Data Platform to react in real-time to changes in customer data, allowing businesses to deliver personalized experiences at crucial moments in the customer journey.
Reference = The details provided here are consistent with the information available in the SAP Customer Data Platform documentation, which outlines the various triggers that can initiate CX flows123.

NEW QUESTION # 80
You are creating a new legacy variant business unit.
Which matching rules does SAP Customer Data Platform preconfigure for both the Contextual Profile view and the Unified Profile view? Note: There are 3 correct answers to this question.

A. Master Data ID
B. CRM ID
C. CIAM ID
D. CDC ID
E. C4C ID

Answer: A,B,C

Explanation:
The SAP Customer Data Platform preconfigures matching rules to ensure accurate customer data matching. These rules are applied sequentially; if no match is found using the first identifier, the next identifier is tried. The predefined matching rules include:
Match Customers based on masterDataId
Match Customers based on crmId
Match Customers based on ciamId
This setup helps in identifying and matching customer data accurately for both the Contextual Profile view and the Unified Profile view.
Reference = The information is verified and matched with the details provided in the SAP Customer Data Platform documentation and learning resources12.

NEW QUESTION # 81
What does the Activities tab in the customer dashboard show to the user?
Note: There are 2 correct answers to this question.

A. The amount spent in the customer's last order
B. A customer engagement chart showing the times of day and days of the week the customer is most active
C. An activity timeline showing the customer's past activities
D. The customer's calculated indicators

Answer: C

NEW QUESTION # 82
What options are available to pass the processing purpose for inbound data in SAP Customer Data Platform? Note: There are 2 correct answers to this question.

A. Dynamic
B. Static
C. Profile
D. Consent

Answer: A,B

NEW QUESTION # 83
What are two key capabilities that differentiate customer data platforms (CDP) from other delivery platforms (for example CRM or data warehouse)? Note: There are 2 correct answers to this question.

A. Customer identification
B. Unified customer data
C. Real-time data processing
D. Accessibility and discoverability

Answer: B,C

Explanation:
The SAP Customer Data Platform is distinguished by its ability to unify customer data from various sources into a single customer profile, which is a capability not typically found in CRMs or data warehouses. This unification allows for a comprehensive view of the customer and enables real-time data processing, providing insights into customer behaviors as they occur. These capabilities are essential for delivering personalized customer engagements and are a significant differentiation from other platforms that may not support real-time processing or may only handle structured data without the ability to unify it.
Reference = The information is based on the features highlighted in the SAP Customer Data Platform documents, which emphasize the importance of unifying customer data and the platform's real-time data processing capabilities12345.

NEW QUESTION # 84
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